Support during COVID

Updated Aug. 2021

Keeping safe at Basis: 

If you have any Covid related systems we ask that you let your support worker know before a visit or before you come to the office.

We ask that when you enter the Basis building, you wear a mask when walking around and use the sanitation provided and maintain social distancing where possible.

Services are re-opening: 

We are pleased to say that services that were closed during Covid are gradually re-opening including:

Outreach: Mon – Wed – Fri in Holbeck (currently driving round , not stopping)

Drop in: Mon – Wed (as of Mon 2nd August) 1-4 pm

We are still offering food parcels for emergencies (or food back referrals), phones and data where available and needed.

Sexual Health:

We also have a sexual health mobile number that you can text or ring with any questions – 07710 304306 (this is usually checked once a day during the week) or to arrange a booking for testing or treatment. We will either support your directly or arrange for you to see the specialist sexual health nurse (Jane) at Basis (or an initial phone conversation). From Aug. 18th ,sexual health will have their drop in on Wednesday.

If you can’t reach Basis, please speak directly to the Leeds Sexual Health Team. To speak with a professional about sexual health concerns or to get reassurance, call their advice line on 0113 392 0334. If you need to see a nurse or Doctor because you are experiencing symptoms then call their appointment line on 0113 392 0333. They will assess you over phone & if appropriate bring you into clinic for treatment/meds. All walk-in clinic services at Leeds Sexual Health remain suspended.  Please do not attend clinic unless told to.

We still offer free condoms to collect from the Basis office. The office will be open from 12-3pm every day offering standard mixed packs of condoms and other sexual health equipment. You do not need an appointment to collect them, as long as you come between 12-3pm. Please ring the office for more information on 0113 243 0036.

Sexual Health Pharmacies (please see here for a list) may have reduced opening hours and may only be able to offer emergency contraception at set times. For more information, please visit Leeds Sexual Health website here.

If you are isolating:

Please ring Basis for any emergency support if you are isolating.

Or see: for further support from Leeds City Council.

Covid Vaccine, Testing and PPE

  • Please ring the office or speak to  your support worker if you would like to know how to book in for a vaccine. 
  • Basis can support you with any PPE needs you might have (masks, thermometer, hand sanitizer)
  • Please also ask about accessing Lateral Flow Tests (we have some in the office) but they can also be picked up from community hubs around the city.

Info for Migrants:

Please speak to your support worker to see how they can help further with issues around migration or call our office on 0113 243 0036. We will do our best to offer support and direct you to services that can help.

Travel restrictions are also constantly updating and international travel is only allowed in cases of work, education or other legally permitted restrictions. If you are planning to travel or have relatives who are travelling to the UK, we encourage you to look at the government’s latest travel advice and get in touch with your support worker if you need support on this.

For specific COVID 19 health advice please follow below link:

Government website

COVID 19 Health advice in different languages

Staying in touch with Basis:

At the moment, please use your regular (mobile) phone contact and/or the office (0113 – 243 0036) from Monday to Friday between 9-4pm. You can also get in touch via Facebook (@BasisYorkshire1) and Twitter (@BasisYorkshire )  For adults, we will also have NetReach (Live Chat service via our website) open most weekday afternoons from 1-4 pm. To access, look for the ‘Chat Live with Us’ window at the bottom of the screen on our webpage (Please note Live Chat will not be operating between Aug. 2 and Aug. 13th). Please check our social media feeds for updates.